In appropriate cases, if you have already been billed by TakkaPay on behalf of the Merchant, TakkaPay will issue full or partial refunds.

In the following cases: if you did not receive your desired service due to system failure, you may be issued a full refund; if part of your service is missing, we may issue a partial refund.

In every event, we will consider relevant factors including the details of the service, and do our best to ensure your satisfaction.

You will receive your refund as TakkaPay credit on your TakkaPay account unless you request a refund to the original source of payment.